If
you have ever tried to get in touch with America Online to get technical
support, you are aware of how frustrating the experience can be. The support
AOL provides is only available to its paying members, and online support is not
available to members with its lowest-priced plans. This can make it difficult
to receive technical support for
AOL's Web-mail program, website or programs.
Step 1
Visit
the help page that AOL has created (see link in Resources). This page will
allow you to search for solutions to issues you are having with its software.
It includes articles to help you with instant messaging, email, security,
cell-phone access, AOL Radio and videos.
Step 2
Click
the link at the bottom of the AOL help page that says "Contact Us" if
you cannot find the solution to your problem on the AOL help page.
Step 3
Chatting
with a live person is possible if you have one of the midpriced or premium
membership plans with AOL, including the AOL Basic Dial-Up or the AOL
High-Speed Essentials accounts. Both offer 24/7 technical support using the
chat link, or through the AOL software using the customer
support link in the toolbar. The AOL Dial-Up Advantage also includes
this help option, but the free and lower-cost accounts do not give you to
access live online customer support.
Step 4
Call
an AOL help desk employee at (888) 880-8463. Keep in mind that only paying
members of AOL can access this free technical support line. The automated
service will request your screen name and confirm that you are a paying member
before offering you technical support.
Contact information
Location:– Canada / USA
Toll-Free No:-
1-888-784-0285